Privacy policy
Thorogood Associates Limited (”We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.thorogood.com you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 2018 (the “DPA”) and the General Data Protection Regulation (“GDPR” and with the DPA, the “Act”), the data controller is Thorogood Associates Limited of Ealing Cross, 85 Uxbridge Road, London, W5 5BW.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:
- Information you give us. This is information about you that you give us on behalf of your employer by filling in forms on our site https://www.thorogood.com (our site), by signing up for an event or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you access our site, subscribe to our service and when you report a problem with our site. The information you give us may include your name, address, e-mail address, IP address, and phone number.
- Information we receive from your employer. This is information we receive about you from your employer.
Whether we receive this information from you on behalf of your employer, or directly from your employer, we will (1) have entered into a contract for the supply of services or consultancy services with your employer and may be required to access your personal data to carry out our contractual obligations; and (2) be pursuing a legitimate business interest in responses to your or your Employers interest in our services.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see the table below. For additional resources regarding Cookies see: www.aboutcookies.org or www.allaboutcookies.org.
Strictly Necessary Cookies |
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| Cookie | Service | Purpose | Expiration |
|---|---|---|---|
| OptanonConsent | One Trust | It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. | 1 year |
| OptanonAlertBoxClosed | One Trust | It enables the website not to show the message more than once to a user. | 1 year |
| pardot | Pardot | The cookie denotes an active session and isn’t used for tracking. | Session |
| visitor_id | Pardot | The visitor cookie includes a unique visitor ID and the unique identifier for your account. | 10 years |
Performance Cookies |
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| Cookie | Service | Purpose | Expiration |
|---|---|---|---|
| _gid | Google Analytics | Used to distinguish users. | 24 hours |
| _gat_UA- | Google Analytics | Used to persist session state. | 2 years |
| _ga | Google Analytics | Used to distinguish users. | 2 years |
Functional Cookies |
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| Cookie | Service | Purpose | Expiration |
|---|---|---|---|
| YSC | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session |
| VISITOR_INFO1_LIVE | YouTube | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. | 180 days |
| CONSENT | YouTube | Used to detect if the visitor has accepted the marketing category in the cookie banner. | 2 years |
Targeting Cookies |
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| Cookie | Service | Purpose | Expiration |
|---|---|---|---|
| bscookie | Used for remembering that a logged in user is verified by two factor authentication. | 2 years | |
| bcookie | Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform | 2 years | |
| UserMatchHistory | LinkedIn Ads ID syncing | 30 days | |
| AnalyticsSyncHistory | Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries | 30 days | |
| lidc | To facilitate data center selection | 24 hours | |
| li_gc | Used to store consent of guests regarding the use of cookies for non-essential purposes | 2 years | |
| lang | Used to remember a user’s language setting to ensure LinkedIn.com displays in the language selected by the user in their settings. | Session | |
| _hjTLDTest | Hotjar | Determines the most generic cookie path to use. | Session |
| _hjSessionUser{site_id} | Hotjar | Used to persist the Hotjar User ID, unique to that site on the browser. | 1 year |
| _hjSession{site_id} | Hotjar | Holds the current session data. | 30 minutes |
| _hjIncludedInPageviewSample | Hotjar | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s pageview limit. | 30 minutes |
| _hjFirstSeen | Hotjar | This is set to identify a new user’s first session. | Session |
| _hjAbsoluteSessionInProgress | Hotjar | This cookie is used to detect the first pageview session of a user. | 30 minutes |
USES MADE OF THE INFORMATION
We use information held about you to allow us to understand your needs and provide you with a better service in the following ways:
Companies and Businesses and their Employees who have expressed an interest in Thorogood’s Products and Services
It may be that you and/or your company already has a relationship with Thorogood, either as a customer or on the basis of an earlier expression of interest in our products and services.
We will continue to hold your details on our system and in addition to our initial response to this enquiry we will continue to contact you in response to this interest of the products, services and consultancy services we offer. We will remove your details upon your request, provided, however, that we may retain certain information as necessary to fulfil our contractual relationships and/or to enforce or defend our contractual rights and obligations, and for our normal business records and activities, as permitted by law.
The information we may hold about you includes but is not limited to your name, job title, location, company email address and company mobile phone number and we hold this information because of your employer’s interest in our services and our interaction establishes a legitimate business interest. We recommend that you only provide employer-related contact information, and further recommend that you only connect with us through employer-owned devices. This way, we do not receive or retain your non-work related information.
In order to pursue that legitimate business interest, we will send you details of the products, services and events that we offer and which match and satisfy that interest.
Our engagement with you is governed by this Privacy Policy and it relates to Employees of Customers and Prospective Customers.
In order to support and maintain the legitimate business interest we may transfer, store and process your data at our offices outside of the UK and the European Economic Area.
If your information changes and you no longer work for your Employer and/or are not part of the involvement in the interest developed by your Employer and you want your details removed from our system, then please email marketingteam@thorogood.com and we will remove your details. Please note, however, that we will retain the prior email communications (which may include in the header your name and email address, and which may include your work signature information) as they relate to our business with your employer.
For personal information held outside the UK and the European Union and European Economic Area, Thorogood and its subsidiaries have entered into agreements which incorporate the GDPR standard contractual clauses ensuring appropriate data protection safeguards.
Customers and Employees of Customers
We hold this information because your employer has entered into a Contract with Thorogood for the Supply of our Consultancy and development Services and we may need to contact you in order to implement and programme the Contract and deliver ongoing advice and services as well as market updates as part of the contractual relationship.
Our engagement with you is governed by this Privacy Policy as it relates to the Employees of Customers and Prospective Customers.
The information we hold about you includes your name, job title, location, company email address and company mobile number.
Under our Contractual arrangement we may transfer, store and process your data outside the UK and the European Economic Area.
If your circumstances change and you no longer work for your employer or are not a party to our Contractual relationship and want your details removed from our system then please email marketingteam@thorogood.com and we will remove your data as you request. Please note, however, that we will retain the prior email communications (which may include in the header your name and email address, and which may include your work signature information) as they relate to our business with your employer.
DISCLOSURE OF YOUR INFORMATION
You agree that we have the right to share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you will be transferred to, and stored at, a destination outside the UK and the European Economic Area (“EEA”). It will also be processed by staff operating outside the UK and the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfillment of your order, the processing of your payment details and/or the provision of support services. By submitting your personal data, you thereby agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our good faith efforts to protect your personal data, we cannot guarantee the security of your data transmitted to our site; to the fullest extent allowed by law, any transmission is at your own risk. Once we have received your information, we will use reasonable and appropriate procedures and security features to try to prevent unauthorized access.
YOUR RIGHTS
Thorogood is a Business-to-Business organisation, therefore you should only communicate with us only business emails and business devices. Nevertheless, subject to our legitimate business needs, you have the right to ask us not to process your personal data for marketing purposes; but absent that request, we intend to use your data for such purposes; and further, we intend to disclose your information to third parties to assist in those purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Ealing Cross, 85 Uxbridge Road, London, W5 5BW, or by email at: marketingteam@thorogood.com.
THIRD PARTY LINKS
This website may include links to third parties’ websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
If we believe a request for information submitted by you or in relation to your data is manifestly unfounded or excessive, we may at our discretion charge a reasonable fee for producing and delivering up the information requested by you or your employer.
CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
SALE OF BUSINESS; ONWARD TRANSFER
If the business of Thorogood Associates Ltd is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed onto the new owners of the business in the event of a sale.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: Thorogood Associates, Limited, Ealing Cross, 85 Uxbridge Road, London, W5 5BW or by email at: marketingteam@thorogood.com.